The Office of Utilities Regulation (OUR) has asked the Jamaica Public Service Company Limited (JPS) to provide a report on the circumstances which led to inflated bills being issued to residents of the Seaview Gardens community in St. Andrew.

The company has been asked to explain to the regulator how it plans to provide redress in this matter and what steps it plans to implement to prevent a recurrence.

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The Office of Utilities Regulation (OUR) has advised the Jamaica Public Service Company Limited (JPS) that it is illegal to require an applicant for service to discharge the indebtedness of the previous occupant of the premises who had the contract for the supply of electricity as a condition of the new applicant receiving service.

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The Office of Utilities Regulations (OUR) has written to Telecommunications provider Claro in furtherance of investigations into the life cycle of prepaid credit sold by the company.

Over the past few weeks the Office of Utilities Regulation has fielded concerns from several customers of the mobile company who claimed that the life of the prepaid credit was shortened by the company without due notice.

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The Telecommunications Appeals Tribunal has dismissed an appeal from Mossel Jamaica Limited t/a Digicel against a decision of the Office of Utilities Regulation dated September 02, 2004, which had sought to declare it and other mobile public voice carriers dominant in call termination services.

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Regional utility regulators who met in Jamaica last weekend have now agreed on the framework with which to move forward with the establishment of the Caribbean Regulatory Research Centre – CRRC.

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The Office of Utilities Regulation (OUR) has rejected a claim from the Jamaica Public Service Company Ltd. (JPS), which was seeking to recover J$4,273 million from consumers under the Z-factor provision of the All Island Electricity Licence of 2001 in respect to payments made to its workers following a reclassification exercise.

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The Office of Utilities Regulation (OUR) has received from the Jamaica Public Service Company Ltd. (JPS), the detailed report it requested on the recent load shedding activities which caused disruptions in the electricity supply to customers islandwide.
The JPS was required to provide the OUR with information on: the daily/hourly load projection for February, the available capacity, the reserve capacity, plant constraints, plant maintenance schedule as well as any transmission or network constraints.

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The Office of Utilities Regulation (OUR) has requested from the Jamaica Public Service Company Ltd. (JPS), a detailed report on the recent load shedding activities which caused disruptions in the electricity supply to customers islandwide.
In its report, the JPS is required to provide the OUR with information on: the daily/hourly load projection for February, the available capacity, the reserve capacity, plant constraints, plant maintenance schedule as well as any transmission or network constraints.

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The succeeding comments are not exhaustive and Digicel's decision not to respond to any particular issue raised by the OUR or any party does not necessarily represent agreement, in whole or in part with the OUR's position on these issues; nor does any position taken by Digicel in this document mean a waiver of any sort of Digicel's rights in any way. Digicel expressly reserves all its rights.

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LIME welcomes the opportunity to provide feedback on the OUR’s Management Plan for Fiscal Years 2010/11 – 2012/13 & Budget for Fiscal Year 2010/11 (hereafter called “the Plan”). To facilitate easy cross reference to the OUR’s document, LIME’s response will reference exerts of “the Plan” followed by its comments. LIME reserves the right to provide further feedback as it deems appropriate.

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The United Kingdom Privy Council has upheld the position of the Office of Utilities Regulation in the matter involving Mossel Jamaica Limited T/A Digicel vs. the OUR, Cable and Wireless Jamaica Ltd and Centennial Jamaica Ltd.

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The Office of Utilities Regulation (OUR) has begun a series of consultations with public organisations and the telecoms industry with the aim of developing Quality of Service standards for the sector.

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The Office of Utilities Regulation (OUR) has forwarded to the Minister of Transport and Works, the Hon. Mike Henry, its recommendations on the applications for fare increases from the Jamaica Urban Transit Company (JUTC) and three associations representing route taxi operators.

Those associations are the National Association of Taxi Operators (NATO), the National Council of Taxi Associations (NCOTA) and the Route Taxi Association of Jamaica (RTAJ).

The JUTC in its application sought a fare increase from $50 to $70 for adult passengers and from $15 to $20 for concessionary passengers.

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The Office of Utilities Regulation (OUR) advises that the fourth public consultation on JPS' application for a rate increase will be held today at the PCJ Auditorium, 36 Trafalgar Road, Kingston 10, at 5:15 p.m. as scheduled.

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The Office of Utilities Regulation (OUR) will hold its fourth consultation meeting on JPS' application for an increase in electricity rates on Tuesday, April 28, 2009 at the PCJ Auditorium at 36 Trafalgar Road in Kingston. The meeting begins at 5:15 in the evening.

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The Office of Utilities Regulation (OUR) will hold a public consultation on Tuesday, April 21, 2009 on the application from the Jamaica Public Service Company (JPS) for a tariff review. The meeting will be held at the Civic Centre at Sam Sharpe Square in Montego Bay, St. James and begins at 5:15 in the afternoon

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The Office of Utilities Regulation (OUR) will - tomorrow - begin its public consultations on the application from the Jamaica Public Service Company Limited (JPS) for a rate increase.

The consultation will be held at the Old Marina in Port Antonio, Portland beginning at 5:15 in the afternoon.

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The Jamaica Public Service Company Limited (JPS), under confidential cover, last evening submitted its application to the Office of Utilities Regulation (OUR) for adjustments to its existing tariff structure.

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The Office of Utilities Regulation (OUR) has begun an investigation into allegations made by some customers of the Jamaica Public Service Company (JPS) that their service was disconnected, despite a Directive to JPS not to disconnect those customers who received bills for a billing period in excess of 35 days.

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The Office of Utilities Regulation (OUR) has noted the concerns of the general public regarding the recent issue of estimated bills by the Jamaica Public Service Company Limited (JPS) to some of its customers for billing periods of up to forty-one (41) days.

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The Office of Utilities Regulation says its recent decision to place the maintenance practices of the Jamaica Public Service Company (JPS) under increased scrutiny has been vindicated by the preliminary report from the Winston Hay led Enquiry Panel.

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Members of the Office at their Regulatory meeting yesterday afternoon (Monday, January 14, 2008) decided that the maintenance practices of the Jamaica Public Service Company (JPS) would be subjected to increased scrutiny this year.

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The Director General of the Office of Utilities Regulation, Mr. J. Paul Morgan invites coverage of a press briefing to outline the conclusions and decisions reached after the OUR?s enquiry into the Billings System Practices of the Jamaica Public Service Company.

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