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OUR Upgrades ISO certification

The Office of Utilities Regulation (OUR) received its Certificate of Conformity from the National Certification Body of Jamaica (NCBJ) on November 28, 2018, as it transitioned to the International Organization for Standardization (ISO) 9001:...

What could she be saying?  Well whatever it is the expression is priceless, as this utility consumer says her piece at the Clarendon venue of the just concluded NWC Town Hall Meetings hosted by the OUR.

Height differentials aside, the NWC president Mr. Mark Barnett comes to the level of the people at one of the venues of the recently concluded OUR hosted NWC Consultation Meetings. 

The audience is here and so are they.  OUR Public Education Specialist, Elizabeth Bennett Marsh (at podium) has moderator duties while NWC personnel listen attentively to the views of the people about the NWC's application for a rate increase at the Portland leg of NWC Town Hall Meetings. 

the interaction that works

Seems like a light exchange but who knows.  A direct point of interaction with an NWC personnel is what every consumer hopes for.  Especially one in his capacity.  Mr. Michael Dunn, Vice President of the NWC speaks with a consumer at the Clarendon leg of the recently concluded NWC Town Hall...

OUR ladies at the ready to serve at the reception desk at Breakfast Meeting held at the Golf View Hotel in Mandeville to air the views of the business community on the NWC's application for a rate increase.  From left are: Shara Barnett, Consumer and Public Affairs Officer;...

This utility customer could not contain herself as she showed solidarity with a complainant from the audience (not seen) at the Portland leg of the recently concluded NWC Consultation Meetings hosted by the OUR. 

Member of the Office and Chairperson of CACU, Yasmin Chong, hands over a cheque valued at $250,000 to president of the Press Association of Jamaica (PAJ), George Davis, for sponsorship of the PAJ...

The Office of Utilities Regulation hereby gives notice that the Minister with responsibility for telecommunications has, with effect from 2018 April 10, revoked licences issued to Symbiote Investments Limited under the Telecommunications Act (the “Act”). ...

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