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Caption this!

What could she be saying?  Well whatever it is the expression is priceless, as this utility consumer says her piece at the Clarendon venue of the just concluded NWC Town Hall Meetings hosted by the OUR.

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Meeting them where they are!

Height differentials aside, the NWC president Mr. Mark Barnett comes to the level of the people at one of the venues of the recently concluded OUR hosted NWC Consultation Meetings. 

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Moderator, check! NWC panellists....check!!

The audience is here and so are they.  OUR Public Education Specialist, Elizabeth Bennett Marsh (at podium) has moderator duties while NWC personnel listen attentively to the views of the people about the NWC's application for a rate increase at the Portland leg of NWC Town Hall Meetings. 

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the interaction that works
One on One with the NWC

Seems like a light exchange but who knows.  A direct point of interaction with an NWC personnel is what every consumer hopes for.  Especially one in his capacity.  Mr. Michael Dunn, Vice President of the NWC speaks with a consumer at the Clarendon leg of the recently concluded NWC Town Hall...

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OUR ladies in waiting

OUR ladies at the ready to serve at the reception desk at Breakfast Meeting held at the Golf View Hotel in Mandeville to air the views of the business community on the NWC's application for a rate increase.  From left are: Shara Barnett, Consumer and Public Affairs Officer;...

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All in favour...?

This utility customer could not contain herself as she showed solidarity with a complainant from the audience (not seen) at the Portland leg of the recently concluded NWC Consultation Meetings hosted by the OUR. 

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CACU sponsors the PAJ's public forum titled,...

Member of the Office and Chairperson of CACU, Yasmin Chong, hands over a cheque valued at $250,000 to president of the Press Association of Jamaica (PAJ), George Davis, for sponsorship of the PAJ...

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Inside the OUR ITO 2018 December 10-14 (Director G...

What's the value of constantly improving customer service quality within the regulatory sector?  Should the NWC compensate me for a wrongful disconnection?  Find our more in this edition of our ...

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