Objectives
The Objectives of the OUR are:
- Ensure that consumers of utility services enjoy an acceptable quality of service at reasonable cost;
- Establish and maintain transparent, consistent and objective rules for the regulation of utility service providers;
- Promote the long term, efficient provision of utility services for national development consistent with Government policy;
- Provide an avenue of appeal for consumers in their relationship with the utility service providers;
- Work with other related agencies in the promotion of a sustainable environment;
- Act independently and impartially.
Submitted by Derp on Mon, 2013-03-25 10:02