NWC, JPS customers, get over $36M compensation, 2018 April-June

OUR also provided data about JPS and NWC on their performance in notifying customers within a specified timeline ahead of planned service disruptions. This information is part of the reporting on Overall Standards for JPS and the performance targets for the NWC.

NWC & JPS customers were paid more than $36 million as compensation for service standards breaches between 2018 April and June.

There's more... Get all the details in the 2018 April-June Quarterly Performance Report (QPR), published by the Consumer Affairs Unit (CAU) at the OUR.

 

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