Watch OUR's Webinar! Learn about NWC's next rate structure

Topics  covered:      

Why the OUR  conducts this multi-year tariff process, overview of the tariff process & major elements in the tariff structure;

What is meant by PAM, K-Factor, and other line items which appear on your bill?

How is your bill calculated?

The Overall Standards and the Guaranteed Standards – how does OUR hold NWC accountable for service standards to customers?

The role of consumer advocacy in the upcoming tariff.


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