📬 Missed an edition of The OUR Digest? We've got you covered. Catch up on the conversations shaping the utility sector, from AI and deepfakes to customer rights and policy insights. Subscribe here: https://bit.ly/TheOURDigest
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📢 Who delivers the best customer service? You decide. Vote for your preferred provider today: bit.ly/CACUPickYuhProvider2026 #PickYuhProvider​ #theourja

The rest of the world may be busy, but you can spend your weekend above the noise by tuning in to the OUR Chat Podcast. Listen here: https://bit.ly/OURChatPodcast
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The JPS is promising greater opportunities for customer support following OUR recommendations. Learn more in this week’s edition of Inside the OUR.
Watch it here: https://youtu.be/zDVbu2MbngE
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OUR's Regulation, Policy, Monitoring and Enforcement Unit conducted a site visit of the NWC Pipeline Project along Old Hope Road, Munroe and Wellington Drive on 2026 August 26. The project is being fully funded by the K-Factor Fund, approved by the OUR to assist in financing capital projects by the NWC. It is funded through customers via a monthly charge on their bills and is managed by the OUR.
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COMING SOON: Deep dives. Expert insights. Informed perspectives. We’re bringing clarity to the complexities of utility regulation with our new LinkedIn blog series, Regulatory Lens.
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