OUR | Regulating Utilities for the Benefit of All

Time's up!!! Sorry friends, you just missed out on your chance to enter the OUR's Guaranteed Standards (GS) Jingle Competition, and to win a share of almost one million dollars in cash! Thanks to all those who entered!! All the best from the OUR!!

Sorry friends, you just missed out on your chance to enter the OUR's Guaranteed Standards (GS) Jingle Competition, and to win a share of almost one million dollars in cash! Thanks to all those who entered!! All the best from the OUR!!...

Public Notice - Giant Network Limited Application...

Giant Network Limited has submitted an application for telecommunications licences

Request for Quotation - Procurement of Laptop Comp...

See Bidding Document from the Office of Utilities Regulation (OUR) inviting eligible and qualified bidders for the supply of...

Public Notice - Drax Hall Utilities Limited Appli...

Drax Hall Utilities Limited has submitted an application for Sewerage Service Provider Licence.

The OUR, Working for you!

Digicel and Flow must now provide clearer messages to their customers when advertising! Find out more!

NWC customers! Know your Guaranteed Standards!

NWC should install meters upon a customer’s request within a maximum of thirty (30) working days. ...

Tune in to our live radio programme, Call the OUR

Do you know your rights as a utility consumer? Tune in to our live radio programme, “Call the OUR” during Hotline on Radio Jamaica (94 FM) airing every other Wednesday at 11:...

What are the Guaranteed Standards?

The Guaranteed Standards were developed by the OUR for the JPS and the NWC to ensure that they are held accountabe to high quality service standards in the provision of prescribed utility services.

Enter the OUR's Guaranteed Standards Jingle C...

Find easy-to-read brochures on the JPS and NWC Standards at bit.ly/OURjaGSJingle or bit.ly/UtilityGS! Submit your jingle to gsjingle@gmail.com.