• Time's up!!! Sorry friends, you just missed out on your chance to enter the OUR's Guaranteed Standards (GS) Jingle Competition, and to win a share of almost one million dollars in cash! Thanks to all those who entered!! All the best from the OUR!!

Sorry friends, you just missed out on your chance to enter the OUR's Guaranteed Standards (GS) Jingle Competition, and to win a share of almost one million dollars in cash! Thanks to all those who entered!! All the best from the OUR!!...

Giant Network Limited has submitted an application for telecommunications licences 

See Bidding Document from the Office of Utilities Regulation (OUR) inviting eligible and qualified bidders for the supply of...

Drax Hall Utilities Limited has submitted an application for Sewerage Service Provider Licence.

Digicel and Flow must now provide clearer messages to their customers when advertising! Find out more!

NWC should install meters upon a customer’s request within a maximum of thirty (30) working days. ...

Do you know your rights as a utility consumer? Tune in to our live radio programme, “Call the OUR” during Hotline on Radio Jamaica (94 FM) airing every other Wednesday at 11:...

The Guaranteed Standards were developed by the OUR for the JPS and the NWC to ensure that they are held accountabe to high quality service standards in the provision of prescribed utility services. 

Find easy-to-read brochures on the JPS and NWC Standards at bit.ly/OURjaGSJingle or bit.ly/UtilityGS!  Submit your jingle to gsjingle@gmail.com.

THIS WEEK on Inside the OUR! Missed our Call Centre Webinar? Hear how to catch the recap! 

 

Find out about the regulatory activities and financial operations of the OUR in our 23rd Annual Report

News Room