OUR | Regulating Utilities for the Benefit of All

POSTPONED! OUR's islandwide town hall meetings re JPS 2019-24 Tariff Application postponed. Details in MEDIA RELEASE.
The deadline has been extended! Until July 5, 2019 you still have a chance to comment on the Consultation Document - Improving Information Transparency in Telecommunication Markets

POSTPONED! OUR's town hall meetings on #JPS20...

As a result of OUR's rejection of the JPS's 2019 - 2024 Tariff Review Application on Fri 2019 Aug 16, public consultations to generate customer feedback on this proposal have been postponed until further notice. View...

Service with a difference

OUR’s Consumer Affairs Officer, Jade-Anne James escorts a visually impaired customer to the exit, after assisting him to resolve a complaint with a utility company.

101 Not Out!

Centenarian Vincent Wilson, paid the OUR a visit on Tuesday, 2019 May 28 to have us address two matters – one not related to any sector we regulate, but we were happy to make a few calls to help him resolve both.

Mr. Wilson, who is 101 years old, left satisfied with the...

Public Notice -Providers of Water and Sewerage Ser...

View the Public Notice

Public Notice -Telecommunications Carriers and Pro...

Get the Notice

Inside the OUR August 19-23

Do I have to bear the costs of installing my own utility pole in order to get telecoms services? We'll tell you in this week's edition of Inside the OUR.

OUR tours New Fortress

OUR team members toured New Fortress Energy’s Natural Gas Terminal and Golar LNG Floating Storage Regasification Unit in Old Harbor, St. Catherine on 2019 April 18. The terminal will be used as New Fortress's energy hub in the region, and will supply Liquefied Natural Gas (LNG) to Jamaica Public...

Laughing out loud (LOL)

Deputy Director General of the OUR, Cheryl Lewis shares a light moment with a guest at the 2019 DG Stakeholders' Engagement Breakfast held March 28, 2019 at the Jamaica Pegasus Hotel.

Tune in to "Call the OUR" on RJR 94 FM...

Call the OUR is a radio presentation produced and aired by the Office of Utilities Regulation. Get answers to burning questions on your utilities - call the OUR on RJR 94 FM!