• Enter to win your share of almost one million dollars in cash in the OUR's Guaranteed Standards Jingle Competition! Prizes for the top two winners in Student and Open categories! Visit https://bit.ly/OURjaGSJingle for more!

The OUR, Working for you!

Digicel and Flow must now provide clearer messages to their customers when advertising! Find out more!

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Camile Arlene Rowe - A Tribute by the OUR's D...

Catch the OUR's tribute to Camile Rowe which was read at her Thanksgiving Service today 2021 January 11, by our Director General Mr. Ansord Hewitt....

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Office of Utilities Regulation Closure Notice - 20...

The Office of Utilities Regulation (OUR) will be closed on 2021 January 11 between 11 a.m. and 1:00 p.m. as a mark of respect to our colleague, Camile Rowe, Consultant  Regulatory Economist, who transited on 2020 December 22.

 

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We're 24!!

The Office of Utilities Regulation turns 24 today! On this special anniversary we want you to know that your support and trust have been our biggest drivers towards continued growth over the years!  Thank you!

 

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NWC customers! Know your Guaranteed Standards!

NWC should install meters upon a customer’s request within a maximum of thirty (30) working days. ...

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Mobile Phone Users!

Click! Find out what to expect from Digicel and FLOW as of Dec 18, 2020. Watch video recording from OUR’s webinar.

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OUR's Guaranteed Standards Jingle Competition...

The Office of Utilities Regulation (OUR) invites you to submit your GS Jingle and win your share of almost a million dollars in cash! Prizes for Top Two Winners in each category [A...

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Tune in to our live radio programme, Call the OUR

Do you know your rights as a utility consumer? Tune in to our live radio programme, “Call the OUR” during Hotline on Radio Jamaica (94 FM) airing every other Wednesday at 11:...

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What are the Guaranteed Standards?

The Guaranteed Standards were developed by the OUR for the JPS and the NWC to ensure that they are held accountabe to high quality service standards in the provision of prescribed utility services. 

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Enter the OUR's Guaranteed Standards Jingle C...

Find easy-to-read brochures on the JPS and NWC Standards at bit.ly/OURjaGSJingle or bit.ly/UtilityGS!  Submit your jingle to gsjingle@gmail.com.

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Inside The OUR Jan 11-15

Hear more about what to expect from Digicel + FLOW in this week's edition of Inside the OUR.

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