Executive Summary
Over the period 2017 April – June, the CAU received 838 new contacts, which was a 3% reduction in the number of contacts received, over the preceding quarter.
The distribution of contacts per service providers were:
- Jamaica Public Service Company Ltd. (JPS) – 270 (32%)
- National Water Commission (NWC) – 224 (27%)
- Cable & Wireless Jamaica Ltd. (FLOW) – 137 (16%)
- Columbus Communications (FLOW) – 71 (8%)
- Digicel – 94 (12%)
- Small water providers CanCara Development Ltd., Dynamic Environmental Management Ltd. (DEML) and the National Irrigation Commission; small telecommunications providers Caricel and Dekal Wireless; and, OUR/Other (Not Utility Provider Related) – 42 (5%).
