In April 2000, the OUR recognized the need to effectively manage the documents and books which it had accumulated. As a result, the OUR’s Library was established and it has since evolved into an Information Centre (OURIC).

The Objectives of OURIC are:

  • To support the mission of the Office of Utilities Regulation which is:

“To contribute to national development by creating an environment for the efficient delivery of utility services to the customers while ensuring that service providers have the opportunity to make a reasonable return on investment.”

  • To ensure compliance with the Access to Information Act (ATI)
  • To continue to be the regional Resource Centre of choice for utility regulation
  • To provide our clients with timely, accurate and relevant information on utility regulation

OURIC’s collection includes:

  • Books on utility regulation
  • Audio visuals (DVDs and CDs)
  • Annual Reports for Utility Companies
  • Internal Publications: Annual and Quarterly Reports, Newsletters, Consultative Documents & Responses, Determination Notices and Directives
  • Journals
  • Newspaper Clippings on the OUR, Water, Telecommunications, Electricity, Transportation and Utility Regulation
  • Licences and Applications for Licences for the provision of Water and Sewerage, Telecommunications and Electricity services

The Information Centre is open to the public Monday – Friday 9:00 a.m. – 4:30 pm