Telecommunications: Billing Transparency Survey

The OUR is currently undertaking a project “Improving Transparency in the Billing of Telecommunication Services”. We would like your input in obtaining information to assist in the assessment of the level of transparency of billing practices & charges, as well the factors that may contribute to billing issues. Kindly use the link below to access and complete a short survey.


Please refer any queries to:

Marsha Minott, Senior Regulatory Analyst. Email:


Fay Samuels, Regulatory Analyst. Email:


Office of Utilities Regulation, 36 Trafalgar Road, Kingston 10

Office: 876-968-6053     +    Fax: 876=929=3635



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